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Frequently Asked Question (FAQs) for current and future students, their families and educational advisor


Travel and Arrival

When it comes to traveling from your home country to the U.S., there are lots of things to consider, including booking flights, booking airport pickup, confirming arrival information, and lots more! To help you make sure you don't forget anything, we've put together this useful guide below.


Arriving On Campus

All new UMass Dartmouth Navitas GSSP students must check-in with the Navitas GSSP staff upon arrival to campus on the designated check-in day anytime from 9:00 AM-6:00 PM. Students living in residence halls on campus will be able to move into their assigned spaces between 5:00-6:00 PM on check-in day.

IMPORTANT: If you are unable to arrive at UMass Dartmouth by the designated check-in day (day prior to orientation), you may be required to defer admission until a later semester.

Please notify us immediately if you are unable to arrive by the scheduled check-in date.

Travel Arrangements

Please make your travel arrangements as soon as you receive your visa! Please plan to arrive at Boston Logan Airport or T.F. Green Airport on or before the designated check-in date. We recommend looking at sites like Priceline, Kayak, Travelocity, Expedia, Orbitz, or Google when booking flights/hotels in order to find the best deals that fit your needs.

Important Note: If you arrive on campus prior to the designated check-in date or if you will arrive to campus later than 6:00pm on the scheduled move-in day, you will not be able to check in to your campus residence and will be asked to stay in a hotel upon arrival at your own expense. UMass Dartmouth Navitas GSSP staff will not be available for residence check-ins past 6:00 PM.

All students must fill out the Arrival Confirmation form as soon as travel arrangements have been made.

Airport Pickup

We can arrange transportation from the airport to the UMass Dartmouth campus for students who arrive in Boston or Providence, if requested ahead of time. Airport Pickup request forms should be submitted at least two weeks prior to arrival so that arrangements can be made. The approximate cost of this service is $185 (subject to vary depending on total number of scheduled pickups).

Once you submit your Airport Pickup Request via the online Arrival Confirmation form, a detailed confirmation of your pickup will be emailed to you along with a PDF airport guide for you to carry during your travels to help you find the driver at the airport, approximately one week before your arrival. The driver will meet you outside of the airport in the limo pick-up area with a sign with your name on it. The driver cannot meet you inside the terminal, so it is important that you exit the airport after collecting your baggage. If you have trouble locating the driver at the airport, please call the Student Experience Specialist at +1 (978) 337-1023.

IMPORTANT: If you have scheduled an airport pickup and you miss your flight or it is delayed, please e-mail our Student Services team at (or call: +1 (978) 337-1023) with your new flight information. If you are delayed after your flight lands by customs or delayed baggage, please call the above number so that we can notify the driver that you have arrived but will be delayed. This is the only way that we can ensure that you will be picked up from the airport. We recommend connecting with our Student Services team prior to your departure so that you can keep us informed during your travels, when you may not have phone access.

Students who arrive into Dartmouth prior to the check-in day or after 6:00 PM (on the designated check-in day) will be required to stay at a hotel in Dartmouth, at their own expense, as we are not able to arrange early arrival check-ins, and our staff will be unavailable to assist you after 6:00 PM on the check in day.

Lost Luggage

If your luggage is lost or delayed, you will need to complete a form at the Baggage Claim area in the airport. You should give the airline the UMass Dartmouth Navitas GSSP address and phone number in order to have your bags delivered.

UMass Dartmouth Navitas Global Student Success Program
285 Old Westport Road
Dartmouth, MA 02747
Cell Number: + 1 (978) 337-1023

Hotel/ Temporary Accommodation

If hotel accommodation is needed, we recommend the hotels listed below, which are located near campus. You can easily search hotel options online using sites such as Trip Advisor, or those noted above. When booking a hotel, inform the staff that you are a UMass Dartmouth student, as you may be eligible for a discount!

Best Western

Distance: 1.8 miles to classes/on-campus
At-a-glance: Complimentary breakfast, fitness center, pool, high-speed internet
Address: 737 State Road, Dartmouth, MA 02747
Phone: +1 (508) 717-0424
Toll Free: 1-888-717-0424
Cost: Prices vary- UMass Dartmouth discount rates available
More info: Click Here...

Residence Inn

Distance: 1.9 miles to classes/on-campus
At-a-glance: Complimentary breakfast, fitness center, pool, high-speed internet
Address: 181 Faunce Corner Rd, Dartmouth, MA 02747
Phone: +1 (508) 984-5858
Toll Free: Worldwide Telephone Reservation Numbers  Click Here...
Cost: Prices vary- UMass Dartmouth discount rates available
More info: Click Here...

Regency Inn & Suites

Distance: 1.9 miles to classes/on-campus
At-a-glance: High-speed internet, room service
Address: 171 Faunce Corner Rd, Dartmouth, MA 02747
Phone: +1 (774) 992-0595
Cost: Prices vary- UMass Dartmouth discount rates available

More info: Click Here...

What to Pack and What to Purchase upon Arrival

It can be very expensive to transport a lot of belongings, so it can be better to buy most of what you need upon arrival in the U.S. Most international flights allow each traveller a maximum of two pieces of luggage weighing 50lbs (22kg) each (22kg x 2). Make sure to write your name and the UMass Dartmouth campus address on the labels of your luggage and check restrictions prior to your departure. Fees for extra bags or baggage exceeding the airline weight limit may apply.

What to bring with you

  • A heavy jacket for winter (there will be snow) and a light jacket for spring/ autumn weather
  • Semi-formal outfits for important events (1-2)
  • Traditional dress/ outfits (there will be many opportunities to celebrate your culture)
  • Shoes: Slippers, flip flops, sneakers, dress shoes
  • Hats and Gloves
  • Toiletries: toothbrush, toothpaste, soap, hairbrush, deodorant, etc.
  • Medication and prescriptions (you will need to carry a doctor’s note for any prescription medication)
  • Laptop computer, camera
  • Electrical converters/ adaptors (U.S. outlets operate with a voltage of 110-120 volts, 60 cycles. If your equipment requires 220 volts, bring a converter and plug adapter)
  • Personal items from home: photos of family and friends, cultural items, etc.

The climate in New England changes with each season. Be prepared for a range of clothing such as lightweight materials for the summer and heavy winter jackets and sweaters for the winter. Students in the U.S. dress casually for most functions, including attending class (jeans and t-shirts). Pack clothes that you would normally wear. You want to be comfortable while attending classes and living in the U.S.

Things you should purchase in the U.S.

Purchasing the following items after you arrive will save you space and weight in your luggage. UMass Dartmouth Navitas GSSP staff will organize a shopping trip during orientation where you will be able to purchase necessary items.

  • Bedding: linens, pillows, blankets (your residence hall will not supply bedding)
  • Laundry supplies to wash clothes
  • School supplies: pens, pencils, paper, etc)

Traveling to or Within the United States

In the United States, cautiousness has increased since the terrorist attacks on September 11, 2001. Please be aware that all modes of transportation, not just airports, have increased their levels of security. Security and transportation personnel on the ground and in the air are extremely watchful for unexpected behavior.

Make sure to listen carefully to the instructions given by the security personnel and flight crew. You must follow their instructions or you could be considered a threat to the safety of the flight or others. Do not leave any baggage unattended in a public place. Do not accept a package from anyone you do not know or from anyone who is not boarding the plane. There are restrictions on bringing certain liquids on the place in your carry-on luggage. Please refer to for the most current information. For additional information about what you can expect when entering the US, please refer to this website:

Port of Entry Requirements and Expectations

You may be asked to present the following documents at the Port of Entry by U.S. Customs and Border Protection; make sure to have them easily accessible during your travels. Do not pack them in your suitcase as you will be unable to access your checked luggage at the Port of Entry.

  • Passport with your F-1 Visa in it
  • I-20 Form (Certificate of Eligibility). If the U.S. Embassy returned your visa document in a sealed envelope only to be opened by a U.S. Official at the U.S. Port of Entry, do not open it!
  • UMass Dartmouth Admissions Letter
  • Original Financial Document (the same you provided to the U.S. Embassy or Consulate)

Tip: The U.S. Customs and Border Protection (CBP) may not appear friendly, but do not be nervous. Calmly show the documents they request and answer any questions they may ask you.

The CBP agent, after reviewing your documents at the port of entry, will create an electronic arrival form I-94 from a scan of your passport during the admissions process. The CBP will no longer issue a paper form I-94 to students and scholars. Passports will now be stamped with entry information: date of entry, visa class, and departure date.

The official at the port of entry will write “F-1” and “D/S” on your passport. Make sure they write this correctly before walking away. If they do not, politely ask them to do so according to your correct visa type.

Traveling With Money

While traveling, it is not safe to carry a lot of cash. We recommend that you do not carry more than US$300 in cash while you travel (the cash should include small bills). You may want to keep the cash in two separate locations, easily accessible to you. Be aware of your personal belongings at all times during your travel. You should bring enough money with you to cover your first month’s expenses until you are able to transfer funds from abroad, this should be in the form of a bank card or travellers checks. This should be between $1,500 - $3,000 USD.

Check your home government regulations concerning transferring funds to the United States. Expenses may be heaviest when you first arrive in the U.S. During orientation, you will be given information about opening a bank account in the United States so that money can be wired or deposited into a local account.

Tip: Make two photocopies of any important documents. Have these copies notarized before leaving your home country. Leave one copy at home, and bring one copy with you, but keep your copy separate from the original. Critical documents, medicines, and other supplies should be carried in your carry-on luggage, this should also include at least one change of clothing.

Arrival FAQs

Q: When should I come to the United States?

A: You may enter the U.S. up to thirty days prior to start date found in “section 5” of your Form I-20, as long as you have a valid F-1 visa. Please plan to arrive by the designated check in day for the start of your program. If living off-campus, you may consider arriving earlier then students living on-campus so that you can settle in to your accommodation and purchase furnishings if necessary. Students living on-campus will not be able to check in to the residence halls early and instead must find alternate accommodations at the students’ expense. Please notify us immediately if you will be unable to attend orientation, as this may affect your course registration.

Q: Where do I go when I first arrive?

A:  If you have requested an airport pickup, the driver will bring you directly to our location on campus. If you are arriving on your own, our office is located in Elmwood Hall, which is across the street from parking lots 4 and 5. Detailed information of our check-in location will be sent to you 3-5 days prior to arrival. If arriving prior to the designated check-in day, be sure to secure off-campus accommodation, as you will not be able to check in to on-campus residence early.

Q: How do I get around campus?

A: The campus map can be accessed from the link below and clearly identifies all buildings on campus. It is an easy campus to navigate around the loop, with campus shuttles to help you get around. All academic buildings are within the loop and for the most part, all residential housing is outside of the loop. To access the campus map, click here .

Q: What transportation options are there in the area?

A: The links below provide information regarding bus schedules (times and locations) for navigating around campus, to New Bedford, and surrounding areas (Boston, Providence and NYC).

To access information about transportation options on and around campus, click here

Corsair Shuttle- For information about on-campus transportation during the academic year, click here

SRTA-For information on traveling from campus to Fall River and New Bedford, click here

DAATCO- For information on traveling from New Bedford/ Fall River to Boston: click here

Megabus- For information on traveling from New Bedford to New York, Providence, and Newport: click here

Peter Pan Bus- Fall River/ New Bedford to Boston/ Providence: click here

Zipcar- For information on this car sharing service: click here